Governance and Quality Assurance

We pride ourselves on our good governance and the quality of our services. As well as reading about our Trustees and our Advisory Board, the below information provides additional detail about our governance and quality arrangements as well as links to external information:


We are holders of the Advocacy Quality Performance Mark.

The QPM is the UK’s only independent quality performance mark for organisations offering independent advocacy and is a recognition of our excellence in providing advocacy services.

The award relates to all our advocacy services including our IMCA work.


We are registered with the Charity Commission for England and Wales. Our registration number is 1146073.

You can read our registry entry here and you can also view and download our annual reports.


SAtA is also a registered company. Our registration number is 07945421 and you can view our registry entry here.


We take our Data Protection obligations very seriously and we are registered with the Information Commissioner's Office (Ref: Z2309056).

You can download our Confidentiality and Data Protection Policy.


We are registered with the Fundraising Regulator to demonstrate our commitment to the highest standards of fundraising. We have signed up to the Fundraising Promise and to the Code of Fundraising Practice. If you wish to complaint about as aspect of SAtA's fundraising, please see our Complaints Policy.



We are members and attendees of the Solihull Safeguarding Adults Board and also sit on the Prevention Sub-Group.