Care Act Advocacy

The Care Act 2014 introduced that decisions about your care must consider your well-being and what is important to you so that you can stay healthy and independent. To do this, it is important for you to be fully involved in decisions about your care and support needs.

We have produced a "Care Act Advocacy Information for Professionals" document which can be downloaded HERE

Who can have a Care Act Advocate?

You may be able to work with an advocate if you are:

  • An adult who needs care and support
  • A carer of an adult
  • A carer of a young person who is about to start using adult services
  • A young person who is about to start using adult services.


You find it very hard to:

  • Understand what is happening and the choices that you have
  • Decide what care and support you need
  • Tell people what you want


  • You do not have any friends or family available (or who feel able) to support you

Advocacy is available if you live at home, in a care home or hospital, or if you are in prison.

When can you have Care Act advocacy?

Advocacy will be available during:

  • Your care and support needs assessment
  • Your care and support planning
  •  Your care and support reviews
  • During any safeguarding processes

What will an advocate do?

An advocate can support you to:

  • Understand what is happening
  • Understand your choices and make your own decisions
  • Tell others what you want and about your views and feelings
  • Make sure you get your rights
  • Make sure that plans say what you need them to say

Decisions might have been made about you that you are not happy with. Your advocate can help you write a report about the things you don’t like. The advocate will write the report for you if you are not able to.


Referrals for Care Act Advocacy must be made by the Local Authority (usually a social worker). 

More information about referrals to our service can be found on our Referrals page.